Privacy Policy

At Campbell's Welding & Construction Service Ltd. ("Campbell's Welding," "we," "us," or "our"), we are committed to protecting the privacy of everyone who uses our website. As a business operating in the Cayman Islands, we are subject to and comply with the Cayman Islands Data Protection Act (DPA).

This policy outlines how we handle the personal information you share with us through our website at https://www.campbellswelding.ky/.

Information We Collect

We primarily collect information to allow us to provide you with welding, fabrication, installation, and repair services, and to process quotes and project inquiries.

When you visit our website, our server and analytics tools automatically collect non-personal data about your device and browsing activity, known as Technical Data. This includes your IP address, browser type, operating system, the pages you visit, and the time and dates of your visits.

How We Use Your Information

We use the information we collect for specific, legal purposes, which is a requirement under the DPA:

  • To Perform Our Service: We use your Contact Data and Project Inquiry Data to communicate with you, prepare detailed quotes and estimates for your welding and fabrication needs, and manage the execution of any contract or service agreement.
  • Website Improvement: We use Technical Data (often collected via Google Analytics) to understand which services and pages are most popular. This helps us monitor website performance and improve the user experience.
  • Marketing (Optional): We may use your email address to send you information about our services, promotions, or company news, but only if you have given us clear consent to receive these promotional emails. You can opt-out at any time.
  • Legal Compliance: We will process data as required to comply with our legal obligations, such as retaining business records or responding to lawful requests from government or regulatory authorities.

Cookies and Automated Tracking

Our website uses cookies—small files saved to your computer’s hard drive—to collect Technical Data and improve your browsing experience. Cookies help us keep track of your site usage and preferences.

  • Your Control: You can choose to accept or refuse cookies when you first visit our site. If you wish to deny the use of cookies, you can adjust your web browser’s security settings to block all cookies from our website. Be aware that blocking cookies may affect how some parts of the site function.
  • Analytics: We use tools like Google Analytics to measure how users interact with our website. This data is anonymized and helps us ensure our website is meeting user needs without identifying you personally.

Sharing Your Information

We will never sell your personal data.

Your Data Rights (Cayman DPA)

Under the Cayman Islands Data Protection Act, you have several rights concerning your personal information. We respect these rights fully:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information we have about you.
  • Right to Stop Processing: You can ask us to stop using your data if there is no legal reason for us to continue processing it.
  • Right to Object to Direct Marketing: You have an absolute right to stop us from using your personal data for direct marketing purposes (like newsletters or promotional emails).

To exercise any of these rights, please contact us immediately at frontdesk@campbellswelding.ky. If you are unsatisfied with how we have handled your request, you also have the right to file a complaint with the Office of the Ombudsman in the Cayman Islands.

Policy Updates and Security

We are committed to taking appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page occasionally. The most recent version will always be posted here.

Our Commitment and Contact Details

Campbell's Welding is the Data Controller responsible for the data we collect. We ensure that any information we process is done fairly, lawfully, and securely.

If you have any questions about this policy, or if you need to discuss your data privacy rights, please contact us:

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